Operations Supervisor

Careers Torque provides exceptional opportunities for people to grow and advance, professionally and personally. Careers We offer benefits such as free onsite parking, company pension scheme and employee discounts across a range of retailers. Send us your application and, if you are successful, someone will be in touch to advise you of next steps. Operations Supervisor Job Id: Leeds-102, Leeds-104 Closing Date: 20th May 2026 An exciting opportunity has arisen for an Operations Supervisor to join our team based at our Leeds site. Are you a natural people leader who thrives in fast-paced environments? Do you enjoy finding ways to boost efficiency, cut costs, and deliver excellent results? Are you confident managing teams, processes, and performance to keep everything running smoothly? If so, this could be the opportunity for you. About the role As an Operations Supervisor, you’ll be responsible for leading your team to deliver on customer service levels while continuously driving improvements in efficiency and cost-effectiveness. This is a hands-on leadership role where you’ll balance people management with process optimisation, ensuring KPIs and contract deadlines are consistently met. What You'll do: - Lead, motivate, and develop your team to maximise productivity and performance. - Manage initiatives and projects that improve efficiency and reduce costs. - Ensure KPIs and service levels are consistently achieved. - Communicate and implement change effectively across your team. - Proactively manage performance, discipline, and team development. - Ensure compliance with health & safety and company policies. - Support other areas of the business when required. What We're looking for: - Strong communicator with excellent interpersonal skills. - Confident using IT systems (Microsoft Office & warehouse management systems). - Detail-oriented with a strong focus on accuracy. - Experienced in managing high-volume data, large SKU profiles, and inventory. - Customer-focused, self-motivated, and results-driven. - Innovative and proactive, with a positive approach to change. - Able to perform under pressure and manage your own workload effectively. - Flexible and adaptable to shifting priorities (including shift work when required). Why Join Us? - Lead a motivated team in a fast-paced, customer-focused environment. - Be part of a growing business with opportunities for development. - Work in a supportive culture where innovation and continuous improvement are encouraged. - Competitive package and benefits. Apply Now Please send us your details and CV if you have one. Don’t forget to include the Job ID below to ensure your details are passed to the correct department.